# Generation of validation plans & validation testing of Electronic & Electro-Mechanical Instruments (both Hardware & Software).

#  Preparation of Technical proposals. Knowledge and practical compliances of products as per IS, MIL standards (mainly related to functional, Safety,EMI/EMC, Environmental testing of product. 

# Product documentation like brochures, leaflets, manuals application notes, GA /  JO Drawings etc. 

# Working as per QMS ISO 9001.  Understanding and working on wired / wireless communication protocols.   

# New Product introduction / release

# Industry wise / product wise application mapping.  Preparation of application notes

# Market Research

# Advertising, Branding & promotion of products

# Development & maintenance of Database.

# Website Management / up-gradation and linking of Marketing activities

Candidate who worked on profile like Sales / Marketing / Product Applications & validations / Product Certifications & Approvals in Level / flow / Pressure / Temperature Instrumentation companies will be preferred.

Hands on experience in -

# Carrying out Market research & customer surveys,  

# Advertising & branding of products

# Evaluation and benchmarking of Products

# Study of Competitors

# Co-ordination with Field Sales / Manufacturing department.

Sound knowledge in Instrumentation products.  Knowledge of Industry wise  / product wise application mapping. Closely working with customers through Sales Team. Direct mailing / seminars / presentations’ and actual execution. Promotion of SBEM products over internet. Must know commercial knowledge of Sales terms and conditions.

Hands on experience in Testing / Repairing of PCB’s, Electronic & Electro-Mechanical Instruments based on Digital / Analogue and Micro-processor circuits.

Will be responsible for Testing, Erection, Commissioning and Servicing of our products in concern region / all over India.  Job includes travelling.

Desired profile of the candidate

1-2 years hands on experience in Testing and repairing of PCB’s and electronic instruments.

Additional Requirement - Own Two Wheeler

Total - 3 Posts (North Region - Delhi, Rajasthan, Karnataka)

Handling of  team of Customer Support Engineers of all over India along with their visit planning. Maintain customer records by updating account information. Logging of all Customer complaints. Analyzing data of site failures. Technical support (On call / through email ) to customers as well as our Customer Support Engineers to solve technical issues. Provide prompt and accurate feedback to customers. Should able to diagnose and troubleshoot basic technical issues. Ability to provide step-by-step technical help, both written and verbal. Properly escalate unresolved issues to appropriate internal teams.

BE in electronics with hands on experience in back office Customer complaint as well as our Customer Support engineer complaints handling. Should be well versed in logging of all customer complaint and analyzing of failures data. 

Need to maintain trends of failures and the reason of occurrence for the same. Good knowledge of testing of Electronic & Electro-Mechanical Instruments along. Must be able to lead team and have good communication skill with sound knowledge of Excel for reporting. Knowledge of ISO:2015 will be an added advantage. Must knows products like Level / flow / Pressure / Temperature Instrumentation companies